Privacy Policy

About this policy

This policy explains what types of personal information will be gathered when you visit Oxford Limited’s website, and how this information will be used.

Information collected

On some parts of the website, you may be asked to provide some limited personal information in order to enable the provision of certain services (e.g. viewing our online Product Guide, general enquiries via the ‘contact us’ page). Oxford Limited may store this information manually or electronically. By supplying this information you are consenting to Oxford Limited holding and using it for the purposes for which it was provided. Information provided will be kept for as long as is necessary to fulfil that purpose.

We may also collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information.  This is statistical data about our users’ browsing actions and patterns which does not identify any individual and allows us to ensure that content from our site is presented in the most effective manner for you and for your computer.

How the information collected is used

Personal information provided to Oxford Limited by you will only be used for the purposes stated when the information is requested. Personal information will not be sold to third parties, or provided to direct marketing companies or other such organisations without your permission.

Demographical and statistical information about user behaviour may be collected and used to analyse the popularity and effectiveness of Oxford Limited’s website. Any disclosure of this information will be in anonymised and will not identify individual users.

How we store information collected

Information which you provide to us will ordinarily be stored on our secure servers. However, we do work with a third party contractor who collects information from you on our behalf.  This information is collected, processed and stored by servers operating inside the EU/EEA.  By submitting personal information, you agree to this collection, storing and processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

We may disclose your personal information to third parties if we are under a duty to disclose or share such information in order to comply with any legal obligation or to protect the rights, property or safety of the University, its members or others.

How we use “cookies”

Our website uses “cookies”. A cookie is a small file of letters and numbers that an analytics tool called Mouseflow places on your computer or mobile device if you agree. These cookies allow us to provide you with a good experience when you browse our website and also allow us to improve our website.

Here is a full list of the cookies Mouseflow uses. These cookies are essential for the functionality of the service that Mouseflow supplies. They don’t use 3rd party cookies or any other client storage mechanism.

mf_[session]: 1st party cookies, session lifetime: A cookie for identifying the browser session.

This cookie identifies the browser session while it happens. The cookie is deleted as soon as the session ends, meaning when the user leaves the website.

mf_user: 1st party cookie, persistent: A cookie for checking if the user is new or returning

This cookie establishes whether the user is a returning or first time visitor. This is done simply by a yes/no toggle – no further information about the user is stored. This cookie has a lifetime of 90 days.

More information on Mouseflow’s features can be accessed here. Please note we have excluded tracking & recording from Mouseflow on our website contact pages.  If you do not wish Mouseflow to track your activity on our website you can opt-out at:

Access to information

You have the right to access information held about you and request its deletion. For further information about this right and how to exercise it, please see the University’s Policy on Data Protection.

Changes to our Privacy Policy

Any changes we may make to our Privacy Policy in the future will be posted on this page and, where appropriate, notified to you by email.


Any queries or concerns about privacy on this website should be sent by email to or addressed to the Data Protection Officer, Oxford Limited, 2a Littlemead Business Park, Ferry Hinksey Road, Oxford, OX2 0BY.